FAQs

1. How do I place an order?

Placing an order with us is quick and easy. Simply browse through our collection, select the products you wish to purchase, and add them to your cart. Proceed to the checkout page, where you can review your order and enter your shipping information. Once your payment is processed, your order will be confirmed, and you will receive an email notification with the details.

2. How soon will my order be shipped?

We strive to process and ship orders as quickly as possible. Generally, orders are processed within 1-2 business days. Shipping times may vary depending on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a confirmation email with tracking details.

3. Do you offer international shipping?

No we do not offer international shipping.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact our customer support team within 14 days of receiving your order. We will guide you through the return process. Please note that returned items must be unused, in their original packaging, and in resalable condition. For detailed information, please refer to our Returns & Exchanges page.

5. Are your products suitable for all hair types?

Yes, we have a wide range of products that cater to various hair types and concerns. Whether you have curly, straight, fine, or textured hair, we have options that will work for you. Each product description includes details about its suitability for different hair types, so you can make an informed choice.

6. Can I subscribe to receive regular deliveries of my favorite products?

Yes, we offer a subscription service for select products. With our subscription option, you can receive your favorite hair products at regular intervals without the hassle of reordering. Look for the "Subscribe & Save" option on the product page to set up your subscription.

7. How can I contact your customer support team?

Our customer support team is here to assist you. You can reach us by [insert preferred contact method, such as phone, email, or live chat]. We are available [mention the hours or days of operation] and will respond to your inquiries as soon as possible.